Petition Details and Chat

Petition ID 1330: Report a Problem
Submitted Fri, 01 Feb 13 08:40:52 +0000

It is easy for players to miss that "Report a Problem" link up at the top of the page. I think it'd be helpful to add information to the current FAQ about what to do if you see someone breaking the rules. (I suggest adding it near the top somewhere, so that it's very easy to see.)

Suggested additional text for the FAQ:

What if I see someone breaking the site rules?
Up at the top of the page, there's a link that says "Report a Problem." Click that link, then choose the "Mod Call" option and tell us what happened. A friendly, fair (and devilishly handsome) Moderator will be around to take care of the issue as soon as possible!

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The current FAQ text for Badnavs may be confusing, as the link at the top of the page is not labelled "Petitions" in any way. The current text says:

Badnavs
Because the world is not perfect, a character may sometimes get stuck in what's called a 'badnav' and be unable to go on playing. Don't panic! It's not anything you did. Submit a Petition, and the next mod that sees it will un-stick you.

Suggested rewrite for the Badnav section of the FAQ:

Badnavs
Because the world is not perfect, a character may sometimes get stuck in what's called a 'badnav' and be unable to go on playing. Don't panic! It's not anything you did. Use the Report a Problem link at the top of the page and the next Mod that sees it will un-stick you.

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I would also like to edit the text on the Report a Problem link for the "Mod Call" option to encourage players to be more detailed with their Petitions. It'd help me if, for example, players would copy/paste some exact lines, rather than saying something like "Eben's being a dick in NewHome right now." What if I don't see the Petition for two hours? I'll have a lot of skimming to do to figure out how Eben was being a dick!

Currently, when you select Mod Call, it says only "Oh dear. All right, who is it, where are they, and what are they doing?" Maybe another line could be added (preferably in bold)?

Suggested text to add to the Mod Call option:

Please be thorough so that the Moderators can solve this problem quickly and efficiently.


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